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Ezitech Talent

Internship

CSR / Customer Support Internship

Handle customer queries over chat, email and phone with patience, clarity and the right tone.

Duration
1 to 3 months
Mode
Remote, with online supervision
Fee
Shared after screening
Certificate
Yes, verifiable online

Learn

What you will learn

  • Answering queries on chat, email and phone
  • Handling complaints and difficult customers
  • Writing clear, polite replies
  • Using a ticket system and tracking issues
  • Knowing when and how to escalate

Do

Real tasks you will complete

  1. 1

    Task 1 · reviewed with feedback

    Reply to a set of real-style customer messages

  2. 2

    Task 2 · reviewed with feedback

    Write a complaint-handling script

  3. 3

    Task 3 · reviewed with feedback

    Log and close tickets in a tracker

  4. 4

    Task 4 · reviewed with feedback

    Create an FAQ for a product

Ask

Questions about this track

Do I need experience to apply?+

No. The track is built for fresh graduates and final-year students. A short screening chat checks your basics and places you at the right level.

Will I get a certificate?+

Yes. When you finish your tasks, you get a certificate with a unique code that anyone can verify on our website.

How are tasks checked?+

Every task you submit is reviewed and you get written feedback on what to improve before the next one.

Ready to start the CSR / Customer Support Internship?

Register in a few minutes, answer a short screening, and start your track this week.